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Driver's License in Chile

If your driver’s license is not in English or doesn’t have a stamped photograph, an International Driving Permit (IDP) is required. Please note that the IDP is only a translation and you must bring your original driver’s license with you.


For driving licenses from countries not part of the international driving license treaty, an official translation of the license in English must be presented with the original license.


The license should be held for at least 1 or 2 years (find out more in Terms and Conditions during the booking process) with no major endorsements.


*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.


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Guest reviews

1 /
M.Ponce Munoz

March 29, 2020

Destination: Puerto Montt

8Very Good

El auto no fue lo que ofrecieron en la página, en AVIS dijeron que siempre pasa lo mismo. Tuve que dejar una garantía extremadamente alta por el vehículo, ya que el arriendo no se hace directamente por la página de quien al final pasa el vehículo.

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March 28, 2020

Destination: Puerto Montt

9Positiva

Buen auto

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March 21, 2020

Destination: Santiago

3.7Avoid chillian

Would not recommend. Disinterested staff. Explained how I had to keep car clean and return with full tank yet they give me a dirty car covered in dents and only 1/4 tank fuel. No assistance with installing car seat (and it’s quality was bad)

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G.Vasquez

March 16, 2020

Destination: Valdivia

9.7Placer en el ocio

Supero mis expectativas al momento de arrendar , me dieron uno de mejor categoría.

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P.Herrera

March 12, 2020

Destination: Puerto Montt

4.7Me siento engañada

El vehículo claramente no cumplió con mis expectativas... Me ofrecieron una categoría y al momento de retirar me entregan un vehículo de menor categoría y no me dan solución.

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Hector Valenzuela

March 9, 2020

Destination: Antofagasta

6Estafa, tuve que pagar por retirar el vehículo en otra sucursal y comprar un seguro que no quería.

Persona que atiende srta. Ma. Batseba, mal educada, molesta porque había arrendado a través de agencia. No dio ninguna solución a lo solicitado, muy poco amable, no dio informacion completa, tuve que comprar un seguro que no quería, si no lo tomaba la garantía subía a 3 millones de pesos lo que es un valor muy elevado, pésima experiencia. Me sentí estafado

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FPB

March 8, 2020

Destination: Copiapo

9.7Totally recommend!

We received a different car from the one we initially booked. But the alternative car met our expectations and we didn’t have any problem

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M.Bonilla

March 6, 2020

Destination: Coyhaique

10100% recomendable

Excelente auto, otorga seguridad en todo el viaje. Muu buen servicio

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E.Castagnola cortez

March 6, 2020

Destination: Calama

7Bien hasta llegar al meson

La atención del mostrador pésima Poco amable ,no se molestó de explicar lo necesario. La clasificó con 1 a Maribel Nos hizo pasar a lavar el auto porque cobran 30.000 por limpiarlo creo que el lavado debe estar en el precio

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Guillermo

February 28, 2020

Destination: Santiago

9Muy recomendable Rousselot para alquilar vehículos en Santiago

Excelente la proactividad del Sr. Lewis Romero Ortega que pese a no haber recibido oportunamente la actualización de la reserva y no contar con el vehículo que yo había reservado, nos solucionó el problema causado por Easy, entregándome un vehículo de mayor categoría al mismo precio de la reserva.

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V.Campos

February 24, 2020

Destination: Chiloe Island

10Fácil.

El vehículo en muy buen estado, limpio y buena calidad. Buena atención del personal.

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NMB

February 23, 2020

Destination: Coyhaique

9.7Professional service.

Europcar have a useful, private car park at Balmaceda airport so that you can avoid paying parking charges. The car we rented was in good shape and did the job we wanted very well. The only issue they have is that the lines for picking up or returning cars can get a bit long when a flight has just arrived or is shortly to depart so give yourself plenty of time to complete these procedures.

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February 14, 2020

Destination: Copiapo

10Todo ok

Buen auto

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r.sanchez galan

February 13, 2020

Destination: Talca

10Excelente el viaje gracias

Son muy buenos

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L.Guzman

February 11, 2020

Destination: Iquique

10Genial

Buenas tardes. Primero que todo felicitar a la srta Rosa por toda su amabilidad y disposición para solucionar el inconveniente que nos encontramos al momento de retirar el vehículo ya que este no se encontraba y posterior a eso su compromiso y ayuda para resolver un impasse con el vehículo al momento de quedar en pane por un problema del conector a la batería... solo felicitaciones para ella y muchas gracias por hacer de nuestra experiencia con easyrentacar una experiencia bastante grata y 100% recomendable

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Vividscapes

January 30, 2020

Destination: Coyhaique

10perfect

Very good car and service from Europcar Balmaceda, friendly staff at the pickup counter in the airport terminal, staff also spoke little english wich was very helpful due to our limited spanish skills.

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a.blanco

January 29, 2020

Destination: Puerto Montt

6mala experiencia exigen garantia excesiva

es ridiculo dejar una garantía de $ 3.000.000 con tarjeta de credito , no lo arrende con esa exigencia, en conse cuencia que otras empresas dejan una garantía de $ 400.000 hay mucha diferencia, ademas en ningun momento hablan de eso adurante la reserva.

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LSF

January 8, 2020

Destination: Santiago

10Good service

Very good customer service

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R.GUZMAN RIQUELME

January 5, 2020

Destination: Puerto Montt

6.3No volvería a contrarar Alamo

El personal llegó tarde y con cara de sueño, tardé casi 2 hrs para que me entregaran el auto porque debí esperar que otros usuarios devolvieran los que estaban usando. Encontré una botella de cerveza en la guantera y los neumáticos estaban demasiado desgastados.

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December 27, 2019

Destination: Temuco

9.7Rapido

El personal muy amable y servicio rápido, el auto limpio, pero faltaba la tapa de atrás que cubre el equipaje en el porta maleta. Nos dimos cuenta cuando nos habíamos ido de la ciudad y tuvimos que volver por el, perdiendo tiempo y dinero en peaje.

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M.Dabrowski

November 20, 2019

Destination: Santiago

10Decent car in perfect condition, well worth renting out for a day or two.

Everything went fine. The car was a new WV Gol (I believe it's a Polo in Europe) - all in good shape. The service provided was good. Easy return.

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November 12, 2019

Destination: Coyhaique

10Estuvo todo fantástico... muy buena opción de arriendo, más económico y de calidad

El Coche superó mis expectativas, era más grande, con tracción en las 4 ruedas y estaba nuevo

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Adam Lawrence

October 10, 2019

Destination: Santiago

8.7Getting around...

Great staff. The first car had lots of dents and it looked like the trunk lock had been drilled out. We took it anyway, but the rear axle was very noisy on the freeway so we returned it after a few minutes. The staff responded well and quickly found us a new car – also with some dents but mechanically sound. The driver side mirror seemed strange - it was plain glass with no "Blind spot" curvature. I am not sure if this is standard in Chile, but it took some getting used to.

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C. Rocha

August 24, 2019

Destination: Antofagasta

5.7I reserved a manual vehicle instead I got an automatic. I prefer manual

When we arrived the fuel tank was 7/8, so we asked to the person who was there. He said is not a problem, sadly despite we complete the fuel tank before the drop off the tank was 7/8. But in that city there isn't any gasoline near to the airport. We show the receipt from the gas station the time, but they refuse to receive, so they charge me almost everything I paid few minutes before in gas station.

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Christophe Ory

August 16, 2019

Destination: Concepcion

10Rien à redire

Loueur efficace sans problème

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Elisabeth

August 4, 2019

Destination: Santiago

9.3Bonne voiture mais attention frais cahés !!!

Le contact s'est très bien passé. La voiture était confortable et spacieuse. En revanche, nous avons été facturé un tiers de plus (300 euros au lieu des 200 annoncés) car il y avait 9 dollars USD par jour pour les péages de Santiago alors que nous ne restions pas sur Santiago mais qui étaient obligatoires. Ca nous a énormément rallongé la facture !!!

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R.LABAT

July 30, 2019

Destination: Calama

2Dans un endroit désert, nous n'avons pas eu de voiture et nous avons, en plus, été débité...

Personnel incompétent

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M.Burgess

July 12, 2019

Destination: Puerto Montt

9.3Excellent

Very thorough and honest check of the car before pickup, easy clear paperwork, helpful staff, easy to find desk and drop off.

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S.Pulpillo Postigo

June 20, 2019

Destination: Santiago

7.7Little car to go around Santiago

Quick reception and devolution of the car

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January 19, 2019

Destination: Puerto Montt

10Rent with Europcar

Europcar in Chile is the best choice. Efficient pickup, clean car ready for us Drop off quick, no issues. Their customer service is top notch.

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G.Covarrubias

September 24, 2019

Destination: Punta Arenas

9.7Excellent

Fácil la recogida y la devolución. Tuve un problema técnico con mi vehículo, pero me lo cambiaron por otro. Favor revisar el estado de las tuercas y pernos de los neumáticos antes de arrendar. En mi vehículo faltaban 2 tuercas en un neumático y casi tuvimos un accidente.

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C.Mueller

February 20, 2019

Destination: Antofagasta

10Excellent

Perfect

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T.Hluchan

March 22, 2019

Destination: Puerto Montt

9.3Excellent

Great staff, quick delivery, powerfull car, high recommended!

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P.Rickard

January 2, 2020

Destination: Santiago

9.7Easy reservation and whole process first class

Everything good except still waiting for the return of my deposit

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M.Cabello

February 25, 2020

Destination: Puerto Montt

10Bueno y confiable

El auto superó ampliamente nuestras expectativas y las personas que nos atendieron fueron muy gentiles.

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Cristian Yañez

January 27, 2020

Destination: Puerto Montt

10Excelente

Excelente y nueva la SUV que recibí Una Nissan Xtrail con 6000 KM de recorrido

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AlexanderR

December 6, 2019

Destination: Puerto Montt

9.3Everything went smoothly

There seemed an awful lot of people behind the desk at pick up time. However one person took a lead and booking went smoothly enough. We were given a brand new Nissan Xtrail and so were very happy with our car. Service at the airport desk on our return was quicker.

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Christophe Ory

August 16, 2019

Destination: Calama

7.3Évitez Avis

Déplorable pour une si grande société

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J.Harinasuta

April 11, 2019

Destination: Punta Arenas

7.7Europcar disappointed.

There were quite a few staff when we picked up the car at Punta Arenas airport, but none of them were professional. The process was very slow, despite the previous booking. After finishing the paperwork, we had to wait for another 15 minutes before the car arrived. The opposite was experienced during the drop-off. The guy was quick and efficient.

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M.Dabrowski

November 20, 2019

Destination: Antofagasta

9.7Good deal for a short visit to Atacama. Good service.

The car was actually better than I booked, so it was a great surprise. It was in good shape (except for the tyres - these should have been replaced and in Europe would not pass tech exam) and comfortable to drive. The overall service provided was very good. Convenient pick up, convenient return.

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F.Garbarini

July 17, 2019

Destination: Calama

8.7Lenta la devolucion

El ptoceso de devolucion es extrmadamaente lento. Deben revisar el auto, hacer papaeleo y volver a ingresar la trajeta de pago. Muy lento el proceso de devolucion. De no ir con tiempo, puerdo el vuelo

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C.Chung

March 21, 2019

Destination: Coyhaique

10Awesome service!

Europcar is amazing. We needed to change the drop off location from Balmaceda to Coyhaique and they were totally fine with it and added no extra charge for the site change. Also, this is completely an aside, but my friend lost her passport when she arrived in Chile and didn't have an address to have her new one sent to. Europcar allowed her to use their address to have her passport sent to and held it for her until she could come back and pick it up. Amazing customer service, above and beyond!

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Romain Vireton

July 1, 2019

Destination: Punta Arenas

9.7Excellent

Super location merci rapide !

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August 9, 2019

Destination: Santiago

7.7Straight forward - similar to process in the UK

OK, issues with number plate being on the dash - they said it was OK, but I'm not sure

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March 5, 2019

Destination: Arica

6bad drop off

No one was in the counter for drop off, we had to wait over an hour and no one came.

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International customers with domestic driver's licenses listed below have already finished their rental journeys with us in the Chile.

Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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