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Driver's License in Poland

At the time of rental, the driver must present a valid national driver's license which has been held for at least 1 or 2 years (according to different car rental companies).


An International Driving Permit (IDP) must be presented by all residents from North America, Caribbean, Latin America, Australia, Asia, Africa and the Middle East. The IDP translates the national license into various languages and is on its own, without the national license, not acceptable.


*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.

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Guest reviews

1 /

May 5, 2020

Destination: Krakow

10Top level rental expirience!

Due to Covid-19 office was only opened for pick-up. I think I might be the only client that day. I had to postpone pickup +2h - No problem. Drop-off with key deposit box on guarded Parking. Car was perfect and clean. Not Mercedes C-class but much stronger 8 months old Volvo S60.

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S.Byrne

March 23, 2020

Destination: Katowice

5.3Average

Everything was great until I handed over the keys to our price. Then I asked how I was getting to the airport. I was told to find my own way !! No help or assistance given. I had to find my own way to the airport. This is a break in the contract that I purchased !!

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D.Zurek

March 20, 2020

Destination: Gdansk

10Excellent

Wszystko ok. Bezproblemowo.

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T.Stapor

March 11, 2020

Destination: Krakow

10Highly recommended

Great car and hassle free experience

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Greg

March 10, 2020

Destination: Warsaw

6.7Average

The car inside was not very clean, bad smell. There was no windscreen washer fluid. The tank was not full as in description of booking. The car had some unmarked scratches at the pick up. When dropping off, they tried to blame me for a scratch which had already been there. After pointing that out, the person kneeled down and found a small scratch underneath, however they don’t do that during pick up. They quoted me about €100 plus €50 admin fee ??? where a touch of T cut would polish it off. Completely disappointing.

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M.Masri

February 21, 2020

Destination: Warsaw

10Excellent

I order tyota auris i get nissan juke so nice big and clean car Staff helpful and come with is to pick up the car

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February 21, 2020

Destination: Warsaw

8.7Great stuff

All good

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J.Mierzejewska

February 18, 2020

Destination: Warsaw

9.3Couldn't ask for a better convenience during our trip!

Everything went smoothly. Customer service was good and we very enjoyed our car experience! Car was excellent condition and couldn't fault a thing!

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P.Rosenfeld

February 10, 2020

Destination: Katowice

6SCAM. Unreliable service and will try to charge damage to CDW excess.

Left us stranded at airport on pick-up. Nobody there. Did not accept credit card as it had initials rather than christian name (in other words "Mr P. Rosenfeld" was rejected. Unable to complete damage check due to darkness and wet car. Nobody there on return to receive car. Refused to check car back until we washed (a very clean) car. Threatened to charge for damage that didn't exist. Check out YouTube evidence here: https://youtu.be/QaIMGDQoWc4

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February 5, 2020

Destination: Gdansk

4Not great with unexpected costs

I did not get the car offered. I have been given a Hyundai i10 which is a class lower than polo, also had to pay 70pounds for insurance as my credit card had to be valid for at least 3months which was now stated in my agreement

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J.Warchol

February 4, 2020

Destination: Katowice

10Just Perfect.

All Perfect ,will definitely use again.

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Krystian Sołtys

January 29, 2020

Destination: Wroclaw

10Excellent

Smooth and easy

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M.Pawlak

January 28, 2020

Destination: Goleniow

10Excellent

Great car. Excellent staf,

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M.Lewicki

January 18, 2020

Destination: Krakow

10Excellent

Excellent customer service, highly recommended

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P.Baska

January 18, 2020

Destination: Wroclaw

10Fabulous

Very friendly and professional staff

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Zac Campbell

January 17, 2020

Destination: Katowice

9.3Smooth rental with Katowice Europcar

Great service in Katowice Europcar. I will go for smaller car next time as I felt it went through petrol.

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J.Duvenage

January 6, 2020

Destination: Poznan

10Excellent

Always happy using Budget - quick and friendly experience every time!

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January 5, 2020

Destination: Katowice

8.32019

Zamawiałem europejską marke i nie w wersji combi. Bezpiecznik od zapalniczek sie spalił a wycieraczek lepiej nie włączać. Jedynie obsługa 11/10

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January 5, 2020

Destination: Krakow

8.3Very Good

They don't have "5 cm rule" like most renting companies so they can charge you for any little scratch They found "new scratch" on quite old (scratched) car. It might be my fault but this part was already sratched part of the car. Nevertheless i was charged 235 EUR for paiting.

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Grzegorz Dymon

January 5, 2020

Destination: Warsaw

10Fast, friendly and without any problem.

One of the fastest check-in and check-out. Just come in and everything is ready within max 5 minutes. The problem was only to find the car because the parking has so many areas. Even people who rented the car near me was looking for few minutes "where my car is?". Extra thing was: no need to clean the car without any extra fee (what another rental car companies has in Warsaw).

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January 4, 2020

Destination: Warsaw

10Panek is the best rental service at the Warsaw Okecie Airport

I consider Panek car provider as the best at the Warsaw Okencie airport. People there are very helpful in reception and very easy in the process of returning the car. This company certainly cares about customer. This a second time I rented with Panek an I'll do it the next time in a few months. Panek is completely different from the Green Motion rental company (Warsaw Okecie Airport) which is steeling money from the costumers by charging them hundreds of dollars for imaginary scratches while refusing to provide any any documentation of it.

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Karol M

January 3, 2020

Destination: Goleniow

9.3Hertz highly recommend.

Great customer service. Car upgraded for free from SUV to New Mercedes C class.

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L.Madera

December 17, 2019

Destination: Warsaw

9.3Great rental company

You need to call the company before you pick up the car. They do not have an actual stand at the airport so they just either walk around the airport or parking lot. I was really surprised as the cars were new and in great condition. Everything is electronic - you sign on mobile device etc.

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Gniewomir Sotel

December 11, 2019

Destination: Wroclaw

10Excellent

Ok

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M.Skowronski

December 11, 2019

Destination: Warsaw

8All in all god value for what it was. Was few times cheaper then other providers.

Car was in good condition, had some fuel in tank, car was clean in and out, however front windshield wasn't the cleanest one(from inside), be aware to check all the damage and take detailed pictures as they will find everything they can to claim money for damage you haven't done. After short discussion they have let go of this. It's good idea to have extra insurance.

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December 6, 2019

Destination: Gdansk

9.7Satisfactory

Nice and quick service, IMPORTANT - full-to-full policy is not accepted by Surprice despite what is written on easyrentcars.com. You drop the car off with the same amount of fuel as at pick up. Location few minutes from the terminal but shuttle is offered.

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Zac Campbell

November 27, 2019

Destination: Katowice

10Great rental, price and easy to drive off once you get the car

I arrived before my rental time but some person ahead of me took forever to get their booking.

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November 27, 2019

Destination: Wroclaw

10Green motion are great, and you can get some awesome deals with them

Great staff who do their best to help

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A.Sikora

November 26, 2019

Destination: Warsaw

10Great company

Great experience as usual, highly recommend this company, stress free rental

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S.Olejnik

November 25, 2019

Destination: Katowice

8.3Very Good

Car was dropped at night without checking for any damage with me. Had to trust they dont purposly look for silly damage without letting me be with them and discuss that. Apart from that everything was fine

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T.Bob

November 17, 2019

Destination: Gdansk

8.7Very Good

Was surprised they said the car had to either be returned washed or pay extra to wash it...never had that experience before when renting a car!

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November 15, 2019

Destination: Krakow

10Excellent

Excellent rent a car company. Highly recommend to buy protection at counter! Car was brand new in really good condition.

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K.Zgudka

November 13, 2019

Destination: Warsaw

10All great and definitely will use again

Lovely stuff and All went smooth and quick. Thanks

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November 13, 2019

Destination: Katowice

10Great Car, Service and price. Best rental to date!

A complete turn around compared to my last experience. The guy behind the desk was a legend! Free upgrade too.

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D.G.

November 5, 2019

Destination: Krakow

9.3Great Value Rental Agency

The vehicle is a new model. Clean interior. You have to do walk around to find any extra damages to vehicle and get them noted to save any future inconveniences.

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M.Rigden

November 1, 2019

Destination: Warsaw

8.7A few sticky points, but worked out ok in the end and was exceptional value for money

Everything worked really well apart from returning the vehicle when they queried a tiny scratch on a wheel arch - it seemed like they were trying to find something to charge us with. We stood our ground and eventually they relented, as we knew this hadn't happened whilst in our rental. This could have been avoided if they had gone around the vehicle with us when we collected it.

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M.Dabrowski

October 28, 2019

Destination: Krakow

9.7Good service, car in great condition, no extra fees for drop-off in a different location.

Good service, car in great condition, no extra fees for drop-off in a different location.

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October 26, 2019

Destination: Wroclaw

8.7Great rental but a battle not to pay late fee with Europcar despite being on time for pick up

Staff were horrific. Europcar accepted rental for 11.30pm booking, arrived at 11.27 and the guy took as long as possible in those 3 minutes then told us we would have to pay an extra late fee, despite the booking saying 11.30pm.

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Stefan

October 24, 2019

Destination: Warsaw

9Excellent rental, but charged for non-existent scratches.

The car was new and excellent and it was in a higher category than booked. Pickup was perfect. At return, the agent declared that the vehicle was scratched although it was returned in perfect condition and the scratches were imagined. We took photos and will vigurously contest the charges.

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L.Madera

October 23, 2019

Destination: Warsaw

9.7Excellent

Really easy keys pick up in the terminal. It did take some time to find the car in the parking lot.

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D.Zurek

October 19, 2019

Destination: Krakow

9.3Excellent

No problem with anything...

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October 19, 2019

Destination: Wroclaw

3.3Cheap, far from airport, poor return service in the morning.

The place to pick up the car is far from the airport. They come to pick You up but it's not comfortable. But terrible is return. If You do it in the morning You have to depend on the person from parking. And this person is not a worker of Green Motion. The person was not helpful at all. I almost lost my plane. Terrible bad way to solve returrn of the car.

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Ankit_wanderer

October 18, 2019

Destination: Bydgoszcz

9Good as expected

Service was good as expected

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October 14, 2019

Destination: Warsaw

9Ok

Good experience, helpful staff.

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October 14, 2019

Destination: Poznan

10Excellent

When there's no damage it's smooth.

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Iwo Tyszkowski

October 12, 2019

Destination: Krakow

10Excellent

Great, new car in perfect condition.

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J.Akombum

October 9, 2019

Destination: Wroclaw

9.7Excellent, I highly recommend your services!

Staff spoke good English which was very helpful. As it was my first time taking a car from Wroclaw Airport I missed the entrance into the Return Rental Car signage as this was not very obvious. I am sure colour coding the signage can help direct people if its their first time returning ALL Rental Cars not just Hertz.

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October 9, 2019

Destination: Warsaw

2AVOID AT ALL COST

AVOID AT ALL COST. Dishonest to downright fraudulent rental place. They found small scratches on the car after I have returned it, charged full deposit (which is $500, way more than this should be charged), and refused to release ANY documents that would let me file an insurance claim against my travel insurer. They operate this "preagreed upon penalty" which basically means that if there's ANY damage (like $10 worth of damage), they will charge you full deposit and don't have to give you any documents. Maybe it's legal in Poland, but it is not how international insurance companies and car rental companies operate. Renting from this place you risk getting overcharged for any damage (we're talking kind of damage that in US would just be ignored) and no way to claim your insurance on it. FWIW, I asked a friend, Polish lawyer, if I have any recourse - she said that I could sue them if I wanted, but altogether I should've asked first before renting, because they have the worst opinion locally.

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W.Booth

October 9, 2019

Destination: Gdansk

9.7Excellent

Order. A golf and got a estate wot we did not wont

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December 17, 2019

Destination: Warsaw

9.3Excellent

The inconvenience was that you need to wash the car yourself, which is not convenient when you rushing to the airport and it’s raining. Otherwise it is good value for money. The car is spotless too.

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Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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